Always putting your customer at the center of your business creates a service driven culture. The best and most successful businesses clearly understood this fact. This two-day customer service training course will motivate participants to becoming more customer focused and more passionate about delivering outstanding service by understanding the logical and emotional motivations of a customer to buy or continue using a service. participants will learn how to become more flexible communicators who are able to engage better with customers, portray energy, commitment and ownership in each customer interaction. This two-day program will energize your staff to deliver world class service that leaves customers with a lasting positive impression.